Course curriculum

  • 01

    Seeking Clarification and Solutions to Problems

    • Introduction Clip

    • Clarify Responses Given With Further Questions and Comments

    • A Problem-Solving Plan

    • Apply Basic Problem Solving Techniques

    • Knowledge Check 1 A

    • Knowledge Check 1 B

    • Deciding and Recording the Solution

    • Consult With Relevant Stakeholders and Identify Improvements for Problem Solving Process

    • Knowledge Check 2